About Us

Snow Capped Properties began in 2001 in the lively towns of Boulder and Fort Collins. Over the years, we expanded our management services to Denver, Centennial, and even beyond Colorado’s borders. But in 2018, we found our true home in Grand County—a place that quickly captured our hearts with its breathtaking landscapes, close-knit community, and everything that makes mountain living so special.

Our journey in Grand County started with a simple favor—helping a neighbor manage their short-term rental when they struggled to find reliable support. What began as a single property quickly grew to six within six months, all thanks to the most powerful marketing strategy—word of mouth. But as COVID reshaped the housing and tourism landscape, we saw a shift coming. Anticipating the challenges ahead for short-term rentals, we made the decision to focus on long-term rentals—a move that not only proved to be the right one but also one we’ve come to love. Long-term rentals provide stability, foster deeper relationships, and allow us to strengthen the community by offering quality housing for the people who live and work here.

At Snow Capped Properties, our mission is simple: Reaching your rental goals, TOGETHER. Whether you’re a renter or an owner, we’re dedicated to providing a seamless, stress-free experience, ensuring success through expert guidance and personalized solutions.

Today, we proudly manage over 85 doors, with a target of 120 as our maximum under the current team structure. Once we approach that number, we’ll reassess to ensure we maintain the right balance of resources and service. We believe 120 is the sweet spot—allowing us to grow while continuing to deliver exceptional care to homeowners, tenants, and the properties themselves.

What makes us different? We’re a locally owned, mom-and-pop property management company that offers the personalized attention and flexibility of a small business while incorporating the best practices, technology, and efficiencies of a larger city firm. It’s the best of both worlds—top-tier service with a neighborly touch.

As we’ve grown, we’ve been fortunate to build an incredible team that shares our passion. Chloe joined us in October 2022 as our bookkeeper and quickly became an essential part of our operations. Garrison, a CU Boulder graduate, came on board in May 2023, bringing high energy and a fresh perspective. Most recently, in February 2025, we welcomed Kim, who brings years of property management experience to the team. Each person plays a vital role in helping us meet the growing demand for quality property management in Grand County.

At Snow Capped Properties, we’re more than just property managers—we’re neighbors, community builders, and dedicated partners in making Grand County a great place to live. We’re excited to continue this journey with all of you!

Charles & Kate Phanumphai

With over two decades in real estate, Charles and Kate have built careers rooted in investment expertise and hands-on property management. Since 2001, they have navigated the industry as investors, landlords, and strategists, gaining a deep understanding of market trends and property optimization.

As the owners of Snow Capped Properties, they take a proactive, investor-focused approach, helping buyers, sellers, owners, and tenants make informed decisions that maximize value. Their combined experience and keen market insight make them trusted resources in the ever-evolving real estate landscape.

Century 21 Prosperity - CO License Number

Charles: FA.100105909
Kate: FA100104862

Garrison Gates

Garrison is passionate about creating a seamless experience for both clients and tenants. His proactive approach ensures that each interaction is handled efficiently, whether it’s finding the perfect property, managing assets, or addressing tenants’ needs. He consistently goes the extra mile to offer creative solutions tailored to meet individual needs.

Outside of his professional endeavors, Garrison’s love for the Colorado outdoors shines through. An avid skier and snowmobiler, he takes full advantage of Colorado’s winter playgrounds. In the warmer months, he can be found on the golf course or exploring the state’s breathtaking hiking trails.

Century 21 Prosperity - CO License Number FA.100104875

Chloe Devore

Chloe is a true jack-of-all-trades, bringing a wealth of experience to property maintenance after a diverse career spanning health coaching, teaching, and bookkeeping. Her hands-on expertise, combined with her personal experience as a homeowner and landlord, gives her a deep understanding of the care and attention a home requires.

Chloe takes pride in ensuring properties are well-maintained and tenants feel at home. When she’s not working, she loves staying active and cherishing time with her husband, daughter, son, and twin babies, making the most of family adventures and outdoor fun.